Basically, any large service-based company typically has its own internal training institution. New employees must undergo a period of training before officially taking on their roles.
The Eiffel Chain Hotel, with over a hundred three-star and four-star hotels, requires all new service personnel, including front desk staff, cashiers, and so on, to go through stringent training.
Therefore, when the hotel was first established, a Training Department was created, which also included a Training Academy under it.
The current Training Academy operates directly under the Training Department.
Xiao Liang had originally served as the Deputy Director of the Operations Department of the hotel group – a position of significant authority, making him one of the key leaders with real power at the top of the hotel group.
