"Really?" he asked, his voice filled with relief.
"Yes," Heather replied smoothly. "I'm here because I need you to give me access to your most recent renter."
"Do you have a police confirmation?" the man asked cautiously.
Heather stiffened slightly. "Why do we need that?"
The man shrugged. "Information is confidential. I can't just give you access to personal details about my renters. If it's related to a crime, I'll look into it, but I need confirmation from the police or court."
Heather sighed. "I don't have a confirmation with me."
"Well you should. Don't tell me you haven't report this case to the police."
"I have."
"I'm sorry, I can't give you information if the police don't agree to it. I studied it in business school. Information like this is very personal to my customers and it'd be unfair for me to give it out. I can't turn a blind eye. You need to go the police again, maybe then, I'll give you what you want."